I suggest you use an application to make transfer easy and convenient. In this tool, you can also clear cache and history which will help free up space in your internal phone memory. These apps are available on ths link below. I have been there before and I search the answer in Lenovo support. It said there that, that is just an Android bug in the version of software Lenovo and many others use and has to do with Sync.
Many fixes online talk about it being a Facebook contacts or Google contacts problem. You can follow the procedure below if you want it to be fixed. Find both contacts applications. One is contacts and the other is contacts storage. Possibly related to SD use. Click on each in turn and clear data. Try that out. It says there that permanent fix is in the works but for the meantime do that procedure because we never know error starts to show up again.
So What could my problem be? Was this comment helpful? You can click on force close or restart your device if this happen. If after restarting you still have this, you may uninstall the software and download again. Hope this helps. Anonymous 2. Yes the same problem is with my hand set Motorola Fire Xt I wish i could help, but i could tell you how to do it. Make sure your in full batt before you reset it.
Anonymous 0. Try uninstalling the app and re-installing it. Maybe you should force close. I guess? Pls help me to short out this problem. I am looking for the sam answer. Add Your Answer How to fix process net. Zedge keeps force closing problem android? Do you know a solution? This issue can also be the result of a malfunction LCD the screen itself. If your Xperia Z makes the sound or responds like it normally would when unlocking your phone then the touch screen is still working but the display has malfunctioned and your phones display will need to be repaired or more likely replaced.
If this is the case then you can narrow it to a bad display and respond appropriately. Remember that if your phone is less than a year old and has no signs of physical or liquid damage then it is still covered under the manufactures warranty, and the phones warranty would cover this issue. But this tip worked perfectly!!!
Thanks for the help! I have had a Sony Experia C since the last 2 months. I have seen many cases where a headset jack has caused audio problems on the device but not really power issues… I suppose it could happen though. Try those suggestions though as they might give you an edge in resolving this issue and might help to get your phone to power on again.
I am glad it helped. Check out How to fix a phone that keeps powering itself off for some suggestions to resolve that specific issue and it should set you on the right track. If that was the case and you could hear your Xperia SP ring but it was stuck with a black screen then it would mean that your display went out and would need replacing.
Try charging it though and attempt a few more simulated battery pulls for good measure. And thank you for taking the time to leave a comment and let us know that the simulated battery pull was able to get your Sony Xperia C to power on again. Thanks Tried the above and phone restarted.
One of the best tips I have known in a long time. Issue with xperia m single sim My phone shows a security password screen whenever i try to open settings or any time in between. I want to format but cant even tried volume up plus power button it just starts normally all the time.
Pls advice. But still my xperia phone is not working, I tried to call using my other phone it does ring but the screen is blank. My phone is just 5 days old. And i am too far to go to the service center. Sorry to hear that your having problems with your new cell phone. If you can hear your phone ring when receiving a call then that means that your phone is still working but its display is malfunctioning and will need to be repaired or replaced.
What make and model of phone did you get? Thank u so much my phone works Thank u so much my phone works again, volume up and power worked to mine.
Thanks, held the volume up and power Thanks, held the volume up and power and that worked on an Xperia T. Sony Experia would not turn on Many many thanx for this fix it advice. Worked immediately. My screen froze today while I was using. BUT u came to the rescue with your helpful tip. Phone not booting up I have xperia play i was repairing my phone and accidently at the end phone cable came out of my phone.
Now the phone is not booting up, pressing power button has no effect also when i put it on charging it shows sony er. If a cable came undone then that can be a hard thing to fix, especially if it was previously soldered. I am assuming that you had the phone apart when you were repairing it.
You might be able to take it into a local repair shop as well. They would be able to do a quick diagnostic in person to let you know if it would be worth trying to salvage it or if it would be more affordable to just get another device all together.
You have certainly peaked my interest. Thank you very much DUDE…. It was not switching on despite many attempts. While i put it on charging it was showing red light. Thank you so much dude. Glad to hear that it worked my friend. Thank you for taking the time to let us know what Sony Xperia Smartphone that this helped to fix. Thank you for also letting others, especially other readers that may have the same phone, know that you used the Volume up and Power key to get your Xperia C to power on again.
Hehe, I am glad that this trick helped you to breathe some life into your dead Xperia smartphone. Thanks for visiting the site and taking the time to leave a comment, may your Xperia phone last for many more years to come. Xperia C cannot turn on while downloading update Hello. I need help with my xperia c While im downloading for update using pc companion, suddenly it ask to connect to mobogenie but cannot connect at all. I retry it many times but failed.
I disconnect my phone from pc and then the phone cannot turn on at all. I need help ASAP. I dont mind everything in my phone memory lost but at least i can get it on. I need feedback ASAP. Xperia T Awesome tip, works like a gem on my Xperia T. I attempted the simulated battery reboot that you mention to no avail. Turns out there is a small button that says OFF when you remove the back cover, you have to press it down with a bobby pin or a pen, and once you do that it just starts up in no time.
Thought it may help. Thanks for your help! Thank you for taking the time to leave a comment and let others know that to use the Volume Up and Power buttons on the Xperia X10 model. Enjoy your working phone my friend, and thanks again for visiting the site and leaving a comment. That sounds an awful lot like a software issue as opposed to a hardware problem which is good as there will be a better chance of fixing it. Try to boot your phone into Safe Mode, this will disable your third party apps and if the issue is being caused by an application, which is highly probable, then Safe Mode will allow the phone to boot up properly without any third party apps of course and you could then go through and remove any apps that may be the possible culprit s.
Applications that have been recently downloaded or updated are going to be the most likely suspects. If you can get your Xperia Z to boot to its lock screen again, instead of touching the screen right away do this… Once you get to your lock screen, briefly press the power key as though you were going to turn the phone off, a screen should pop up giving you a few options such as to power the phone off, Airplane mode, etc.
The phone should reboot, which may take a few minutes, but once it does, see if it will allow you to access the phone properly, if it does then check your apps to try and find any troublemakers. To exit Safe Mode just power the phone off and then back on again. If you are unable to access Safe Mode and are unable to wipe data or factory reset your Xperia Z then your next best option is going to be to use the Sony PC companion to repair it. Last time this happened… Amazing!!
Thanks for the information. I tried the technique after my phone shut down while i was trying to upgrade it but it only succeeded in displaying SONY on the screen and still refused to work.
What do I do? Help out pls. This has made me very happy. Life saver. It is going to depend upon the actual cause but most of the time that issue can be solved in a matter of minutes.
Since you already tried the simulated battery pull check out that article and see if it helps. The red light comes on when plugged into the charger when the power button is being pushed.
Any ideas what to do next? Sorry to hear that your having problems with your Sony Xperia. From what you described in your comment its sounding a lot like your battery might be malfunctioning.
If you have tried to charge your phone all night and have then unplugged your Xperia from the charger and have tried to do the simulated battery pull multiple times with no response then you might need to look into your options of getting a new battery. Here is the bad part though. The phone will have to be taken apart in order to replace the battery.
So if you have owned your Xperia for less than a year and there is no sign of physical or liquid damage then filing a warranty claim is going to be your best option as you can send your phone in for repair and the manufacture can replace the battery or repair the phone and then get you a working unit again.
If your phone is no longer covered under warranty then you still have some options but they just are not as easy. I am sure that you have tried the Simulated battery trick times already but try a few more because I have seen it fix the issue that you are describing you never know you might get lucky on the rd try.
If you have tried charging it with a different charger, have tried charging it through a computer, or a car charger, just to rule out the charger as a possible culprit unlikely but possible , then you can take your phone into a local repair shop and have them try to fix it which can be more affordable then you think or you can try to replace the battery yourself.
What model of Sony Xperia are you having problems with? Oh and one other thing… if the red light turns on when you press the power key there is a slight chance that the display might have gone out and the phone is turning on but since the screen remains black it appears like the phone is not powering on.
Try plugging your phone into a computer to see if it recognizes it. If it does and you can pull up the phones information through your computer then the best thing to do would be to backup your phones information to the computer and then instead of looking for a replacement battery consider looking for a replacement display.
Im in the same boat as KGZ. If plugged into a computer. Its not recognized. If i try to charge it from wall, its not recognized. If plugged in… I have to then physically hold the power button down with tape.
It will charge for a little while doing that but what inevitably happen is the phone tries to do a complete boot. Thank you greatly God bless people like you who put such helpful information for people like us to benefit from.
I was about to start freaking out until I read your article, tried it and it worked on my Xperia T, which just froze. So thank you very much!
What do I do?? Sorry to hear that your having power issues with your Sony Xperia. There can be many different reasons as to why this is happening. It can be a bad charger, a bad battery or even the phone itself. Did this just suddenly happen or were you having any problems before it refused to turn on or charge? Had your phones battery shown any signs that it was going out such as charging very fast or draining too quickly?
Make sure that they are clean and that there is no sign of damage and if you have access to another charger then try using it to charge your phone just to try ruling out the charger as the culprit.
For some more tips that you may find helpful. Otherwise that article should also help to point you in the right direction to get this issue resolved as quickly as possible. Those types if issues can be really difficult to solve yourself though as they can be quite serious. Many smartphones will display a warning sign during a software update warning the user not to unplug or power off the device during the update process as the phone needs to finish what its doing.
When i apply your tips f. If i do the same but with my volume down button, i get the same as the method with the UP button but this time the green light shows itself shortly. I also tried, tip from another website, to plug in my phone and then hold down the power button and the volume button up,, then the blue light lits permanently for as long as my phone is plugged in, if I remove the charger, the blue light disappears.
I received the phone on Christmas last year, and it happened after I changed my Sim- card, if that is of any help. A small vibration is often better than nothing at all… a vibrate usually signifies that the phone is booting up or trying to boot up.
When I power up my Android a Samsung Galaxy S4 it vibrates, the blue light appears after about 10 seconds and stays lit for about 6 seconds and then turns off. Good explanation of your issue by the way, a lot of details, which can help find the best solution. If you get it to vibrate wait for a minute and call your phone with a different phone number will your Xperia ring? If you can get it power on without the SIM or better yet if you have access to another SIM from the same wireless carrier that you can try and it works then you can narrow it down to a SIM problem and you can go into a local store for your Wireless carrier or an authorized retailer and get a replacement SIM usually for free and be up and running again.
It could be that the phone malfunctioned or that the battery has malfunctioned which would stink because you have had your phone for more than a year and are no longer covered under the manufactures warranty. If you plug your phone into a computer does the computer give you any response?
Will it pick it up as a removable hard drive or media device? So begin by getting it to vibrate, waiting for a minute and then giving it a call from another phone number, if it rings, then you probably just need to replace the display. If you have tried both methods for the simulated battery pull which you have then try charging it all night, try the Sony software mentioned in the article above and in this post, as well as trying to boot it without the SIM card. Hopefully that will narrow things down even more.
Your phone should vibrate within three seconds. Make sure that your charger is not connected to your phone until you have waited for at least 30 seconds after your phone vibrates. Thanks a lot man!
My Xperia Thanks a lot man! Thanks James Thanks James — volume up worked for me! Then, i accidentally dropped my phone, and it worked properly again. I can operate the phone but It is so dark i still can play music and still can hardly see the writings on the screen when there are lights. Not powering ON i am trying to power on my mobile. Its powering ON. But Only Sony welcome Screen is coming and then screen turning into black..
After that if I long press power button then phone is not responding at all.. And Then if I remove the battery and reinsert and try to press power button then again Sony welcome Screen is coming and the screen turning into black. I tried the phone to put in flashmode and flashboot mode.. Its not entering in either of the Modes…Its not even entering into recovery Mode also.. Xperia c not working. I locked my xperia c after use but when i tried to unlock it the phone showed no response.
When i connected my phone to a charger it shows red light but the mobile is not turning on.. Please tell me what to do.
Experia T. Thank you wonderful. Sony Xperia TL Thank you! Hi I have an xperia sp Hi I have an xperia sp. Make sure that you follow ALL of the advice in the guide above.
Make sure that when you are attempting a simulated battery pull that the phone is unplugged from the charger or it may not work. Make sure to also read the comments by other readers as well for some additional suggestions. If this is the situation that you are in then make sure to review some of the options listed HERE for some advice on what choices may be available. My sony xperia sl My sony xperia sl suddenly blacked out when i wanted to charge it because the battery left was 8 percent..
If you can feel a vibration then that could be a good sign, it means the phone has not completely malfunctioned and is at least responding. If you try to turn it on, wait a minute, and then press on the touch screen does the cell phone respond to your touch? Can it receive phone calls? Will a PC recognize your cell phone if you plugged your Sony into it?
If so then the display screen probably malfunctioned and will need to be replaced. If your phone is less than a year old, and has no damage then it may still be covered under the manufactures warranty and repair or replacement options are typically free of charge.
Thanks for the info. Matt P. Sony Xperia L will not turn on I kept on getting an alert which I cant remember what it said pop up on my phone. I declined it 3 times then the fourth time I accepted.
With my phone at 27 percent battery life I attempted to recharge it. It was charging this morning before I got the alert pop up and now it wont charge. I then took the battery out and my phone now will not turn back on and a red light flashes 3 times. I tried the reboot sequence recommended in this posted.
It still flashes a red light 3 times and will not turn on. Was about to take it back to the 3 store when I found your fix tip. It worked! Will have to remember this if it happens again.
Thank you!!! Thumbs up. Doesnt work I tried turning it back off and on again but it still shows a black screen. But its still on though. That issue can be extremely frustrating and can happen on any type of Android smartphone.
Start by removing the battery if possible then leaving it out for a few minutes. After two or three minutes reinsert the battery and try to power your cell phone back on. It might be your best bet. Good luck Gurjot and if you are able to fix it by using the PC Companion look into the backup and reset feature then please come back and let me know. I hope my stress will finally end. Xperia S freeze This happened while updating. Please help asap. And regrettably this issue is often one of the more serious software problems that can occur on an Android cell phone.
Make sure to browse the comments on this article as there were a few other readers that had the same issues and I believe that you will find my replies to their comments helpful. I had to use the volume up button, but it worked! I was so frustrated! After charging it for about 2 hours, this trick finally worked.
I was playing games on my I was playing games on my phone sony xperia ion it suddenly freezes n switched off. Thank You Wow, you saved my day. After drowning in water a month back my mobile went dead. But, after dryin recovered and started working normally. Then suddenly a few days later it stopped charging. The battery drained completely and no red light showed up when plugged for charging.
After being plugged in for around a few days it started charging and I could switch it on again. It will drain completely first, then i have to keep it on charging for a few days, hoping it starts charging again. I have been caught up in this cycle from around 2 weeks now. Please help. It is very common for smartphones to have charging and power related issues after having a run in with liquids.
Especially if the cell phone is totally submerged as the water or liquid can get into all the small crevices and cause issues later even after the phone has completely dried. It can also cause problems with the battery as well. I have heard and seen that exact situation happen to many people before, especially having the phone work correctly after drying it and then quite suddenly the phone will seem to experience issues days or weeks after the incident.
That goes with just about any cell phone manufacture, not just Sony. Try those things Mikhil, especially the advice listed in the guide mentioned and hopefully you will be able to resurrect your phone and get it back up and running properly again. Xperia J I accidentally pressed the power button and volume up at the exact same time now it wont turn on.
Did you see any error message or see anything out of the ordinary when this happened? If it does then pull the battery out for a minute, plug it back in, and then try to power the phone back on again. If there is no response then unplug it from the charger, and try the simulated battery pull as discussed in the article above.
If there is still no response then plug it into a computer if ones available , try charging it for a few hours and then try to power your cell phone back on again. Then try to charge it over night. Thank you, Xperia is in order Thank you, Xperia is in order again!
Thank you so Much!!!!!!!!!! Hi, I bought mobile from India and i traveled to Mexico. But while reached Mexico mobile is dried up and mobile switched off. I have tried different charger,it is not working. I about to buy a new mobile,i tried to search in the internet i found the your message. I did holding volume up and power mobile working fine now. Thanks for your help!!!!! Saved me 25K INR. Xperia J Hi I was using my phone this morning and it turned off and back on by itself.
Please help! Good job in trying the simulated battery pull first. Thanks for letting me know that the cell phone you are having issues with is the Sony Xperia J and you did a great job when describing your particular circumstances.
When you mentioned that the cell phone had powered off previously and now it will start up but it gets stuck on the Sony logo it leaves me to believe that it might be one of the more serious software issues that can happen to an Android smartphone. When it happens to a Sony Xperia though this issue can be a little more difficult to fix. Hopefully that helps a little Cat. That issue can creep up out of the blue sometimes and is one of the harder issues to try and fix.
Good luck my friend, if you have any more questions or if there is anything else that I can try and help you with just let me know. Sony Xperia Go Thanks. Worked with the volume up button on first attempt. Much appreciated for sharing this solution. Stupid Phone What Sony did with the battery is really frustrating.
A removable battery is something that I consider when purchasing a smartphone and for many reasons. I like to be able to do a soft reset by pulling the battery out, if I need to, and no battery lasts forever. So when the time comes and I need to replace the battery it is certainly a lot easier to do so if the phone is designed to allow you to remove the back plate, pull out the battery, put in the replacement battery, put the back plate back on, turn on the phone and be good to go. Sony cell phones are pretty solid devices but it is common not to have the removable battery feature on their phones.
Thanks for taking the time to come back to the site and leave another comment. Sometimes you just got to roll with the punches when it comes to technology. Frozen Screen Thanks for the help! Keep up the good work! Holy tip! It worked Holy tip! And i make it work again by using sony pc companion but i really want to install cm10 on my Miro but im afraid if i did that again it would die again please help.
Sorry to hear that your Xperia miro is being stubborn. I unfortunately try to refrain from giving advice when it comes to installing custom software on Android smartphones as if done incorrectly or if something goes wrong then it can cause some serious ramifications. There are many rooting forums and to be perfectly honest the CyanogenMod community itself has a very healthy following and if you truly want to install the CyanogenMod onto your Xperia then that would be the best place start, get help, and of course ask questions.
But it is working properly when sim card is not present in the phone. What am i suppose to do? Is it a software problem or anything else? That issue is a tricky one. If I was to guess as to what was causing the problem I would speculate that it is hardware related. Do you see any signs of physical or liquid damage anywhere on your Sony Xperia U? Especially around the area where the SIM card plugs into the phone? You can try cleaning the SIM card port to see if you can get a proper connection but that can sometimes be difficult to do thoroughly enough to make a noticeable difference.
If I was in your position then I would try to clean the port and the SIM , then I would try to use a different SIM card, then I would try to perform a full backup and reset, then I would look into my repair or replacement options.
I wish you luck, and if there is anything else that I can try to do to help then just let me know. Even with major software problems you will need your phone to turn on to some extent in order to try and fix it yourself.
If you can get it to respond and at least start booting up somewhat, even if it gets stuck or hangs on the startup procedure, then you might have a change of fixing it by re-flashing a new OS onto the phone.
But this worked thank you so much..!! I tried volume up and Great!! I tried volume up and power button for xperia C -White blank screen. So i wanted to know is something wrong with the phone or the battery should i show it to someone?
Hi again Sara, welcome back. It sounds like you have a very unique situation. Many Windows smartphones had similar issues when they were first released and for the most part smartphone manufactures have seemed to iron that problem out of their cell phones. Fixing it was sometimes tricky, even more so if the battery was not removable like on your Sony Xperia C. Basically the cell phone would show that it needed to be charged even though the battery was fully charged and even though the phone was charging correctly.
It was just not reading the battery life properly and did not show it accurately. A brand new battery that was functioning properly but the phone would not recognize that the battery was full or that it was charged. Any odd spikes? How long does your battery last? Does anything seem to be draining it under your Battery statistics? The guide uses my S4 but should be pretty similar to your Xperia C. About the battery lasting i have to say even though i use my phone way too much it still lasts for 2 whole days.
ThX for time:. It says no command, is it normal for xperia c? You ask a good question. Different key combinations such as holding the volume up and power buttons can instruct an Android to carry out different commands. What the command is will depend on what make and model of phone you have and sometimes even what version of Android it is running on. Different commands or key combinations can be used at different times as well.
Some commands are designed to work only when the phone is powering on some while the phone has completed powering on. Well many Android smartphones allow you to turn off the phone even by pulling the battery if your phone has a removable battery and then booting the phone directly into a Safe mode which disables all third party apps or by booting into an Android System Recovery which you can use to factory reset your phone without having to access the phones settings or even use the phones touch screen.
Both of these features can be accessed by holding down certain keys while the phone is booting up. So, while the Volume Up and Power key should trigger the simulated battery pull on an Xperia C it might not work during the phones initial boot-up procedure. I hope that answers your question Gagamboy.
Hi, I tried this but my phone Hi, I tried this but my phone is still not working, screen is black. What should I do?
From your description it sounds like the display screen on your cell phone is defective, damaged, or just malfunctioning. It sounds like your phone is still working, as you can still take screenshots, I bet that it will still receive telephone calls as well. Sometimes when a display screen malfunctions the touch screen will continue to work in which case you might even be able to answer calls still.
Luckily that type of thing should be covered under the manufactures warranty. If there are no signs of damage and the phone is less than a year old give the manufacture a call and look into your warranty options. If your phone is no longer covered under warranty then you can still look into your repair options you will just need to use a local repair shop or have a go at replacing the screen yourself.
My Xperia S froze as it slipped and fell from my hand. After I picked it up, the illumination bar lights were on and the screen was on but blank. Since then the fone is not turning on. Have also tried connecting the fone to charging point for say hours but still the LED light was red and the fone did not respond to anything. Sorry to hear about your Sony Xperia S.
From your description it sounds like your cell phone has unfortunately experienced physical damage and will need to be repaired or replaced. That piece of hardware is going to need to be looked at and either repaired or replaced. You are right about the buttons. On an Experia T it is the volume up button combined with the power button and it is only for a second or 5.
My camera froze and normally I would just restart the phone but this time it froze in the options screen and you just saved my day. This worked Thanks so much. Lots of thanks! Sony Xperia M2 I have had this phone for 2 days. Whilst performing this action the phone died on me. What can i do? That is certainly not fun situation to be in, especially if you have only had the phone for 2 days. It sounds like it may have crashed; you may have hit the unlucky lottery and got a lemon.
If you have tried the simulated battery pull both methods mentioned above and have tried charging your phone using the standard wall outlet and a computer or car charger and you cannot get any response from your Sony and its completely dead then I would return that cell phone to where you purchased it from as soon as you can. I have a Sony Xperia m. I thought of going back to the store and getting it fix. Glad I came across this tip! Right now it used to not work and again it works I rested the phone the moment I tried to turn it on, nothing….
My sony Xperia C2 is not opening and hanged As per the method explained above, i tried to restart my mobile Sony Xperia C Thanks you very much..
I tried many times after a few hours but nothing happened, then i though maybe the battery has drained out so i put it on charge.. Xperia T Hi, thanks so much for putting this up. Xperia C starting error by displaying SONY and nothing happens Hello i was just my updating my sony xperia c and my friend just took the usb cable for playing games in it but it was switched off during update and when he turned it on it just displays SONY i. Your Sony Xperia C smartphone has experienced one of the more serious software issues that can occur on an Android device.
What you need to do is re-flash or reload a complete and working version of software to the phone. Using a program like ODIN you can choose to upload a stock version or custom version of software that will replace the current malfunctioning software and should get your cell phone functional once again.
If you are still having issues then by doing some research online I am sure that you can find a how-to tutorial on how to accomplish this task on a Sony Xperia C. Worked for M2 Hi, my phone was charging, when I pulled out charger the green full charge light stayed on and screen was black dead , followed your tip pressed the power button and the up volume that is side closet to power button , a few seconds later phone started to vibrate, green light went off, tapped the power button then hey presto powered up… Thanks again.
My son has a Sony Xperia M, he always charges it overnight every night. I am sorry to hear about your sons Sony Xperia M. It might have been an extremely unlucky coincidence where the phone simply malfunctioned. It happens every day; a phone will just turn off and never turn back on again. I have an Xperia SP and my phone doesnt turn on Is there any way to reset my phone??
I am from India.. Hello friendzz I am from pakistan i brought Xperia x10i somedays ago. Hi you all, please let me know if after upgrade to 2. Because I've just played with a friends phone and I didn't manage to take a normal photo, all of them got out blurry, and the movie is horrible, the camera has a big lag on movement and it's very slow on fps.
Please let me know because I don't know if I should buy it or not. Hi, After updated to android 2.
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